Reviews

Keith helped us to replace multiple faucets and drains that were defective along with changing out our aging water heater. He did excellent work for us and gave us good pricing as fellow North Fremont neighbors.

I can honestly say that we made a Smart Choice.

We have hired Keith of Smart Choice Plumbing twice in the last year for various projects, and will most definitely hire him again when it’s time to remodel the kitchen. He has helped replace a faulty sump pump during a heavy rainstorm. Then he replaced all our ancient galvanized water pipes in our two story house – and a leaky water heater. Last week, Keith installed a new gas range stove, replacing an electric stove, which was a much more complicated project than we all anticipated. But he was able to take care of it quickly and with a little help from an electrician he recommended, while staying close to the original estimate. I agree with all the other reviewers that Keith is very punctual and honest, but more importantly, he is a great at his job – he delivers quality. Keith has a great work ethic and goes above and beyond the call of duty to make sure you are happy.

Keith is definitely a true professional in the industry and will do what it takes to make his customers happy. We had a clogged sink one day and then an old leaky garbage disposal the very next day as I didn’t notice it the first time. Keith answered the phone right away when I called as more than not, businesses let their phones go to voicemail but not at Smart Plumbing! Keith came out within 2 hours on a holiday and then was back the next morning early when our garbage disposal of 30 years went bad and we called again. I have dealt with a lot of contractors throughout the years and Keith takes GREAT care of his customers so you won’t ever want or need to call a different plumber. He puts the customer first and sacrifices his own needs for his customers. He knows his stuff and tells it like it is in simple terms. Way to go Keith!!!!!!

Our sink decided to give up one night and Keith showed up and helped fix everything. Keith was extremely quick in responding and came by within half an hour of my call.

He was extremely professional and provided a lot of visibility into his plans with our kitchen sink’s pipes. I found him very reasonable and personable at the same time. We were satisfied with his help and will highly recommend him to other people.

What family had major backed up plumbing issues during Covid Shelter-in-Place on a Sunday? Us. Our toilets, bathtubs, sinks were all backed up and who was going to be open and available? Keith at Smart Choice was over within 3 hours to assess our situation. Mind you, we received a quote to redo our pipes from another reputable company with over 100 yelp reviews years ago for 4 times the price we paid today. Within 24 hours, Keith and his team were back to use cameras, ladder, get in our crawl space, and do the damn thing. He not only resolved our housewide plumbing shutdown, but he found an economical solution to help our drainage issues longterm. He executed and delivered within 24 hours of our desperate call.

And there is just something so friendly and honest with Keith and his family owned, local business. Is it normal to want to be friends with your plumber?

I will recommend no other company for plumbing needs!

Keith helped us to replace multiple faucets and drains that were defective along with changing out our aging water heater. He did excellent work for us and gave us good pricing as fellow North Fremont neighbors.

I can honestly say that we made a Smart Choice.

We have hired Keith of Smart Choice Plumbing twice in the last year for various projects, and will most definitely hire him again when it’s time to remodel the kitchen. He has helped replace a faulty sump pump during a heavy rainstorm. Then he replaced all our ancient galvanized water pipes in our two story house – and a leaky water heater. Last week, Keith installed a new gas range stove, replacing an electric stove, which was a much more complicated project than we all anticipated. But he was able to take care of it quickly and with a little help from an electrician he recommended, while staying close to the original estimate. I agree with all the other reviewers that Keith is very punctual and honest, but more importantly, he is a great at his job – he delivers quality. Keith has a great work ethic and goes above and beyond the call of duty to make sure you are happy.

Keith is definitely a true professional in the industry and will do what it takes to make his customers happy. We had a clogged sink one day and then an old leaky garbage disposal the very next day as I didn’t notice it the first time. Keith answered the phone right away when I called as more than not, businesses let their phones go to voicemail but not at Smart Plumbing! Keith came out within 2 hours on a holiday and then was back the next morning early when our garbage disposal of 30 years went bad and we called again. I have dealt with a lot of contractors throughout the years and Keith takes GREAT care of his customers so you won’t ever want or need to call a different plumber. He puts the customer first and sacrifices his own needs for his customers. He knows his stuff and tells it like it is in simple terms. Way to go Keith!!!!!!

Our sink decided to give up one night and Keith showed up and helped fix everything. Keith was extremely quick in responding and came by within half an hour of my call.

He was extremely professional and provided a lot of visibility into his plans with our kitchen sink’s pipes. I found him very reasonable and personable at the same time. We were satisfied with his help and will highly recommend him to other people.

What family had major backed up plumbing issues during Covid Shelter-in-Place on a Sunday? Us. Our toilets, bathtubs, sinks were all backed up and who was going to be open and available? Keith at Smart Choice was over within 3 hours to assess our situation. Mind you, we received a quote to redo our pipes from another reputable company with over 100 yelp reviews years ago for 4 times the price we paid today. Within 24 hours, Keith and his team were back to use cameras, ladder, get in our crawl space, and do the damn thing. He not only resolved our housewide plumbing shutdown, but he found an economical solution to help our drainage issues longterm. He executed and delivered within 24 hours of our desperate call.

And there is just something so friendly and honest with Keith and his family owned, local business. Is it normal to want to be friends with your plumber?

I will recommend no other company for plumbing needs!