Reviews

They did really great work, and Keith sent me updates via text message the whole time.

5.0 rating
June 20, 2020

Keith is very professional and very courteous. Our whole house was clogged one night. He came out bright and early the next morning to locate the clog and create a clean-out line (our house didn’t have one yet). Unfortunately, our main line was made of a cardboard-like material that had collapsed, so it had to be replaced. Keith and his crew worked all day even in the rain to dig a trench and replace our main sewer line. They did really great work, and Keith sent me updates via text message the whole time. Highly recommended!

Matt M.

He was courteous and professional and clearly knew what he was doing.

5.0 rating
May 25, 2020

All three toilets in our short term rental home were clogged on a Saturday. I was having trouble finding someone who could come quickly. Keith was able to come in about an hour and quickly take care of the problem. He was courteous and professional and clearly knew what he was doing. Thanks Keith.

Janice S.

I highly recommend Smart Choice Plumbing!

5.0 rating
May 15, 2020

I highly recommend Smart Choice Plumbing! I can’t say more words of praise for Keith (the owner). I was visiting my father’s home last Christmas in Saratoga, and Murphy’s Law struck, right on Christmas morning! First the toilets backed up, then everything else! It was horrible. Keith came within about an hour of our emergency call to save us. He cleared up the immediate blockage, so everything was functioning again and then advised us that we had big roots in multiple places compromising the external 50+ year-old pipes running from the house to the public system; he also recommended a permanent fix to avoid the problem from happening again. He explained everything very clearly, showing me everything on a camera snaked into the pipes, so that we were well-informed on the situation. We subsequently decided to use him to replace those pipes as a permanent solution, and he not only did a great job at a reasonable price, but he was also very courteous and efficient. He did such an excellent job, that we decided to use him once more to additionally replace the old main pipe under the house that was in danger of failing, before it could cause another more expensive disaster. He also replaced the old water heater and brought the heater piping up to current code. A few other things of note: while at the house, as a courtesy, Keith pointed out several other non-plumbing issues that he noticed (e.g., dying tree, safety issues); he also did a few additional things to help my elderly father out, without charging extra $; finally, my father, who is very particular about things being done right, was highly impressed with Keith’s work and his outstanding service and customer-first orientation. He is not only effective at what he does, but also a very decent person who strives to do the best job that he can.

J G.

We had multiple issues in the kitchen and bathroom needed repairs immediately!

4.0 rating
April 19, 2020

We had multiple issues in the kitchen and bathroom needed repairs immediately! After contacting other Plumbing companies who were very rude and unprofessional I reached to Smart Choice and was given great customer service! Keith responded quickly and was very professional! All of the Plumbing issues (garbage disposal, kitchen sink pipes, bathtub drain and leaking toilet) were fixed and works great! He was very clean, courteous and affordable. I would recommend this company to anyone. I greatly appreciated the excellent service!!

Julia M.

He cares about his customers and followed up to ask if we were happy with the work.

4.0 rating
March 21, 2020

We needed some repairs done in our house and called Keith. He came within an hour to take a look and give us an estimate. He was very friendly, professional, and honest throughout the whole process and kept us well informed of the work that was needed.
He’s very thorough in not only fixing what needs to be fixed, but proactively taking the time to examine if there is a deeper problem. He cares about his customers and followed up to ask if we were happy with the work. He also asked if we have any questions, which was very nice of him!
I highly recommend Keith and will be recommending him to my family and friends!!

Jennifer W.

They did really great work, and Keith sent me updates via text message the whole time.

5.0 rating
June 20, 2020

Keith is very professional and very courteous. Our whole house was clogged one night. He came out bright and early the next morning to locate the clog and create a clean-out line (our house didn’t have one yet). Unfortunately, our main line was made of a cardboard-like material that had collapsed, so it had to be replaced. Keith and his crew worked all day even in the rain to dig a trench and replace our main sewer line. They did really great work, and Keith sent me updates via text message the whole time. Highly recommended!

Matt M.

He was courteous and professional and clearly knew what he was doing.

5.0 rating
May 25, 2020

All three toilets in our short term rental home were clogged on a Saturday. I was having trouble finding someone who could come quickly. Keith was able to come in about an hour and quickly take care of the problem. He was courteous and professional and clearly knew what he was doing. Thanks Keith.

Janice S.

I highly recommend Smart Choice Plumbing!

5.0 rating
May 15, 2020

I highly recommend Smart Choice Plumbing! I can’t say more words of praise for Keith (the owner). I was visiting my father’s home last Christmas in Saratoga, and Murphy’s Law struck, right on Christmas morning! First the toilets backed up, then everything else! It was horrible. Keith came within about an hour of our emergency call to save us. He cleared up the immediate blockage, so everything was functioning again and then advised us that we had big roots in multiple places compromising the external 50+ year-old pipes running from the house to the public system; he also recommended a permanent fix to avoid the problem from happening again. He explained everything very clearly, showing me everything on a camera snaked into the pipes, so that we were well-informed on the situation. We subsequently decided to use him to replace those pipes as a permanent solution, and he not only did a great job at a reasonable price, but he was also very courteous and efficient. He did such an excellent job, that we decided to use him once more to additionally replace the old main pipe under the house that was in danger of failing, before it could cause another more expensive disaster. He also replaced the old water heater and brought the heater piping up to current code. A few other things of note: while at the house, as a courtesy, Keith pointed out several other non-plumbing issues that he noticed (e.g., dying tree, safety issues); he also did a few additional things to help my elderly father out, without charging extra $; finally, my father, who is very particular about things being done right, was highly impressed with Keith’s work and his outstanding service and customer-first orientation. He is not only effective at what he does, but also a very decent person who strives to do the best job that he can.

J G.

We had multiple issues in the kitchen and bathroom needed repairs immediately!

4.0 rating
April 19, 2020

We had multiple issues in the kitchen and bathroom needed repairs immediately! After contacting other Plumbing companies who were very rude and unprofessional I reached to Smart Choice and was given great customer service! Keith responded quickly and was very professional! All of the Plumbing issues (garbage disposal, kitchen sink pipes, bathtub drain and leaking toilet) were fixed and works great! He was very clean, courteous and affordable. I would recommend this company to anyone. I greatly appreciated the excellent service!!

Julia M.

He cares about his customers and followed up to ask if we were happy with the work.

4.0 rating
March 21, 2020

We needed some repairs done in our house and called Keith. He came within an hour to take a look and give us an estimate. He was very friendly, professional, and honest throughout the whole process and kept us well informed of the work that was needed.
He’s very thorough in not only fixing what needs to be fixed, but proactively taking the time to examine if there is a deeper problem. He cares about his customers and followed up to ask if we were happy with the work. He also asked if we have any questions, which was very nice of him!
I highly recommend Keith and will be recommending him to my family and friends!!

Jennifer W.